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symmedia GmbH

Stand: 549
IIoT – Industrial internet of things
Industrial software and IT
Digital transformation
Digital Factory
https://www.symmedia.de

About us

symmedia GmbH, based in Bielefeld, has been shaping the digital future of mechanical engineering since 1997. The focus lies on enabling secure and efficient collaboration between machine manufacturers and operators.

symmedia connects machines, data, and people, creating the foundation for modern digital service processes. For example, machines, service histories, and documentation can be centrally organized and made accessible at any time – as well as secure remote maintenance and digital service support.

symmedia places strong emphasis on data security and availability. Its solutions are, among others, certified according to IEC 62443 and support companies in meeting current requirements such as NIS2.

Today, leading machine manufacturers in over 100 countries rely on symmedia.

Products & services

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symmedia Hub

The symmedia Hub is a cloud-based, IEC 62443-certified platform for secure digital collaboration in mechanical engineering. It connects machine manufacturers and operators and provides a central foundation for modern service processes – also with regard to requirements such as NIS2. As a multi-tenant platform, the symmedia Hub enables the management of machines from different manufacturers and technologies in one place. At the same time, each tenant retains full control over their data and access rights at all times. Machines, service histories, documentation, and relevant data are brought together in a structured way and made accessible at any time. Service requests can be centrally recorded as tickets, managed, and fully documented. The symmedia Hub also enables secure remote maintenance and supports service teams in analyzing and resolving issues more quickly. The result is greater transparency, faster response times, and a significant reduction in downtime and service effort.